For specialist practices
Every referral, in one secure queue.
Replace the fax machine and the phone tag. Referring providers send straight to your practice, your team works each referral from arrival to completion, and everybody can see where it stands.
Every practice starts with a 14-day free trial.
Everything your intake team needs. Nothing it doesn’t.
One intake queue
Online referrals and the ones that still arrive by fax or phone land in the same list, with priority, status and response targets on every row.
Your own referral form
Ask referrers exactly what you need — custom questions, required fields, and questions that only appear when they apply.
Conversation on the referral
Ask the referring office for a missing record without a phone call. Every message sits on the referral it is about.
Found in the directory
Referring providers search by specialty, insurance and distance. Your listing shows what you treat and which plans you accept.
You decide who refers
Open your practice to every provider on the network, or approve referrers one by one.
Built for patient data
Two-step sign-in on every account, scanned attachments, and an audit log of who opened what.
Live in an afternoon.
Set up your listing
Your details, specialties, accepted insurance and referral form — about ten minutes.
Invite your team
Give front desk, schedulers and clinicians the access their role needs.
Referrals start arriving
Providers find you in the directory and send directly. You’re notified the moment one lands.
- Reason
- Knee — acute injury
- From
- Riverside Family Medicine
- Insurance
- Aetna PPO
Records
referral-note.pdfknee-mri.pdfMessages
Add-on · Insights
Coming soonGo deeper into your referral data.
Insights is an add-on for in-depth analysis of the referrals your practice handles — where they come from, how your team responds and where they stall.
Questions practices ask.
No. Referring providers sign up for their own Direct Axess login and send straight to your practice.
Record them in the same queue, so every referral is tracked the same way however it arrived.
No. You book the appointment in the system you already use; Direct Axess records the date so the referring office can see it.
Yes. You’ll manage your card, invoices and cancellation from your billing page, and keep access until the end of the period you’ve paid for.